Terms & Conditions

For any queries about your order, or for information about a product, please contact us on 07942 562 221 or Neil Hunter

Terms and conditions

Please ensure you have read, understood and accepted our terms and conditions before placing your order. We are not able to proceed with your order until you have acknowledged these.

When placing your order, ensure all addresses and contact details are clear, complete and accurate. We cannot be responsible for late or non-delivery where the delivery address is inaccurate or incomplete.

On completion of your online order, you will be sent a confirmation email, notifying you that your order has been received and processing will begin.

The products and prices on our webshop are correct at the time of publishing and replace any previously advertised.

Our liability relating to any parcel is limited to the invoice value of the parcel. The child Growth Foundation cannot be held responsible for any unforeseen consequences.


Every care is taken to ensure that all descriptions on the website are correct. We try to show the colours of our products as accurately as possible. However, we cannot guarantee that goods will look the same due the nature of digital images shown on different browsers and computer monitors.

Data protection

We will only use your personal details to fulfil your order. If you would like to receive more information about the CGF please go to our main site and sign up to our newsletters.

The privacy of all our customers is extremely important to us and we assure you that no personal information is sold, traded or given to any other company. We adhere to the Data Protection Act 1998.

Availability of goods

Please order early to avoid disappointment as delivery is subject to availability. Under normal circumstances all goods on your order will be dispatched in full.

If, however, an item is out of stock we will advise you by phone or email and endeavour to supply the item as soon as possible. Alternatively, we will contact you to discuss a replacement or refund.

The Child Growth Foundation is a Charitable Incorporated Organisation (CIO) and is registered with the charity commission: 1172807. Our address is 32 Portland Terrace, Newcastle Upon Tyne,NE2 1QP

Contact Us

Our helpline is available to everyone from 9.30am until 4pm, Monday to Friday (please leave a message if we are not available and we will get back to you as soon as possible)

If you are not a member and find the service helpful please consider becoming a member, because without the income from our members the service would not be available to help our families. 

Child Growth Foundation.
Registered Charity Number: 1172807
Copyright 2018